Booking Terms and Conditions

Legal Disclaimer

The contract entered into is between the owners of Pibbles Nook and the person making the actual booking (who must be over 18 years old) and all the other members of your party as notified by you. This contract is for short term holiday let only. The contract is only effective once the completed booking form is received with the required payment and written confirmation of acceptance has been sent by the Owners of Pibbles Nook. You are required to check the confirmation carefully upon receipt. The Contract is subject to English Law and the jurisdiction of the English Courts.


A deposit of 50% of the cost of the holiday booking is required and is non-refundable. The balance is due 6 weeks before the start of your holiday (10 weeks for Christmas and New Year). For bookings made less than 6 weeks before arrival, full payment is required on booking. We accept payments by BACS, cheque, debit and credit card. The Owners of Pibbles Nook reserve the right to cancel a holiday booking where full payment has not been received in accordance with these terms.


If you were forced to cancel a holiday booking due to unforeseen circumstances you must inform us of any cancellation immediately in writing by recorded delivery or by email we will endeavour to re-let the property, but you will remain liable for full/part payment if it is only possible to re-let part of the agreed period however the deposit is always non-refundable.   You are strongly advised to take out appropriate cancellation and travel insurance for your holiday.


The Owners of Pibbles Nook shall not be liable for the death or any personal injury. No liability is accepted for any other damages, injury, loss, expense accidental or otherwise or inconvenience to you or any member of your party and/or your or their belongings, damage by or to any third party or for the damage to any motor vehicle or its contents which may be suffered or incurred, arise out of or in anyway connected with the let. The terms of the Contract (Rights of a Third party) Act 1999 shall not apply to the contract.

Occupying the Property

1 The Hirer may occupy the property from 4.00pm on the stated day of arrival until 10.30am on the day of departure. The license from the owner shall permit you and the members of your party to occupy the property for the avoidance of doubt you may invite friends over to visit but the number of people in the property must at no time exceed the amount of people stated the property sleeps on the Pibbles Nook website. The hirer will not part with procession of the property, nor sub-let the property.

2 The hirer may not sell or transfer the booking to another party without Pibbles Nook owners’ agreement.

3 The hirer must use the property responsibly and comply with any reasonable rules laid down by Pibbles Nook and its owners. If the owners do not communicate any such rules to the hirer, the hirer must assume normal rules (such as not to cause an annoyance or become a nuisance to occupants of adjoining premises) apply.

4 The hirer agrees to allow the owner of Pibbles Nook to have reasonable access to the property.

5 The Owners also reserve the right to refuse or revoke bookings from parties which may in its opinion prove unsuitable as a result of their behaviour or otherwise for/in/at the Holiday Accommodation. All payments/charges will be refundable in full on a daily basis, less, if applicable, the full cost of all repairs or replacements of any item in or to the holiday accommodation.

Booking Alteration

The Owners of Pibbles Nook reserve the right, in the interest of safety or any other reason beyond their control to cancel or alter arrangements made for you. In this unlikely event we guarantee to return to you any payment/charges made in full including the deposit. If we have a request from you to change the dates of the booking after confirmation has been issued, subject to the change being requested more than 6 weeks prior to the commencement of the holiday (10 weeks for Christmas and New Year) and Pibbles Nook have availability for those new dates there will be no charge for the change in booking.

Care of the Property

You and the members of your party are responsible for taking care of the property during your stay. All equipment and contents must be left clean and tidy on departure (except linen to be laundered). Any damages or breakages in the property are the joint responsibility of you and the member/s of your party that have caused the damage or breakage.   The cost is payable upon demand and subject to any incurred losses, not limited to loss of rental, interest, and other consequential charges as may be incurred by Pibbles Nook. Minor breakages are not usually charged for being reasonable wear and tear but the hirer must report any damage before departure. The Owners of Pibbles Nook operates a non-smoking policy throughout. In the event of any member of the party breaching the smoking policy Pibbles Nook will make a charge for additional cleaning and damage caused as a result. A £80 charge will be levied if keys are taken from the property on departure this is for replacements and inconvenience.  A refundable £100 security/breakages deposit is required on booking.

Rights of Entry

The owners of Pibbles Nook reserve the right to enter the property at any reasonable time for the purpose of emergency repairs should they become necessary. They will obviously respect your right to privacy and confidentiality and accommodate any reasonable request as to the timing or arrangements in this. The property must be securely locked when you and the members of your party are out and care taken not to expose the property to any fire risk or other risk such as flooding. You and each one of the members of your party are responsible for acting in a responsible manner during the duration of you stay in Pibbles Nook. The Owners reserve the right to retake possession of Pibbles Nook at any time for any reasonable reason and in particular where serious misconduct has arisen in or around the property.


The Owners of the property oversee the management of Pibbles Nook and make every effort to describe it fairly but also anticipate possible changes. All information in our brochures and on our website is given in good faith and is correct at the time of publication but the Owners cannot be responsible for changes beyond their control or which may become known after publication without reasonable opportunity for updating the website.

Complaints Procedure

You must inform the Owners immediately if a problem arises and every effort will be made to rectify it as soon as possible so that you enjoy the rest of your holiday. In the event of breakdown of domestic appliances, plumbing, wiring, or any unforeseen occurrence or circumstance the Owners will not be requires to pay any compensation, expenses of any kind.

Pet Policy

Assistance dogs are always accepted without charge but must be declared on the booking form – no other pets are allowed in the property.

lounge kitchen cloakroom bedrooms shower